Frequently Asked Questions

Elyvie is an AI companion platform where you chat with unique AI characters who remember you, share photos, and build genuine relationships over time. Each character has a rich backstory, distinct personality, and emotional depth. The platform also includes an AI image generator and community gallery. Everything works in your browser — no download needed.

Yes — text chat with all AI characters is completely free with no message limits. Characters also share pre-uploaded selfies and video clips for free. Paid features include AI-generated photos (2 credits each) and voice calls (2 credits per minute). New users receive free credits on signup.

You need a free account to chat. Sign in with Google or connect a crypto wallet — it takes a few seconds. An account lets Elyvie save your conversation history, relationship progress, and the memories characters build about you.

Elyvie works in any modern browser on phones, tablets, and desktops. No app download is required. The interface is mobile-first and responsive.

The interface supports English, Traditional Chinese, Simplified Chinese, Japanese, Korean, and Portuguese. AI characters can chat in all supported languages and adapt to whichever language you use.

No. Elyvie is a web application that works directly in your browser. There is nothing to download or install. Just visit the website and start chatting.

Yes. Elyvie uses a two-tier memory system. Short-term memory keeps a rolling summary of your conversation for continuity. Long-term memory extracts facts about you — your name, interests, preferences — and stores them permanently. Memories persist across sessions and are private to each character.

Each character has 5 trust levels that progress through conversation. Early on, characters are friendly but guarded. As trust builds, they share personal stories, vulnerabilities, exclusive photos, and deeper conversations. Progress is organic — no paywall required.

Each Elyvie character has a handcrafted 'soul' — a rich narrative document defining their identity, daily life, voice, emotional logic, and relationship progression. They text naturally with short messages, slang, and emojis, not like a corporate chatbot.

Yes. You can chat with as many characters as you like. Each character maintains independent memories of you, so your conversations with one character are private from others.

Elyvie has a growing roster of unique AI companions, each with their own personality, appearance, backstory, and emotional patterns. New characters are added regularly.

Absolutely. Each character has a unique identity — distinct speech patterns, interests, daily routines, friend groups, emotional reactions, and relationship progression. No two characters are alike.

Yes. Characters have emotional logic — they react naturally when happy, stressed, sad, flustered, or angry. Their responses are shaped by their personality and the relationship stage, making interactions feel genuine.

Yes, in two ways. Characters have a library of pre-uploaded selfies, daily moments, and video clips they share for free at appropriate trust levels. They can also generate new AI photos during conversation — these cost 2 credits each.

Yes. Pre-uploaded selfies, video clips, and personal photos are completely free. The system always prioritizes free media first. AI generation only kicks in when the character wants to show something not in their library.

When a character wants to show you something that isn't in their pre-uploaded library, they can generate a new AI image. This costs 2 credits and produces a unique photo based on the conversation context.

Elyvie also has a standalone AI image generator where you can create any image from a text prompt. It supports multiple dimensions, reference images (img2img), and delivers results in seconds. Each generation costs 2 credits.

Characters share photos (selfies, daily life shots, personal moments) and short video clips. The type of media shared depends on the character's personality and your relationship stage.

Yes. All photos and media shared by characters can be viewed and downloaded directly from the chat interface.

Tap the phone icon in any character's chat to start a real-time voice call. Characters speak naturally using advanced text-to-speech technology powered by ElevenLabs. Calls cost 2 credits per minute.

Voice calls support 6 languages: English, Traditional Chinese, Simplified Chinese, Japanese, Korean, and Portuguese. Characters speak fluently in whichever language you choose.

Yes. A full transcript of every voice call is automatically saved to your chat history. You can review what was said anytime after the call ends.

Yes. Your existing memories and relationship progress carry over into voice calls. Characters know your name, your stories, and everything from your text conversations.

Voice calls cost 2 credits per minute. You are only charged for connected time. There are no minimum call durations.

Text chat is completely free with no limits. Credits are only needed for premium features: AI-generated photos (2 credits each), voice calls (2 credits per minute). New users get free credits on signup. Packages start at $1.

No. Credits never expire. Buy once, use whenever you want — no monthly reset, no subscription, no hidden fees.

Elyvie accepts credit cards, debit cards, Apple Pay, Google Pay (via Stripe) and USDT on the Polygon blockchain. Card payment is the easiest option — credits are added automatically after checkout.

No. Elyvie uses pure pay-as-you-go pricing. No monthly commitments, no auto-renewals, no surprise charges. Buy credits when you want them and use at your own pace.

Your first credit purchase gets a +25% bonus — extra credits on top of any package. It's a one-time welcome gift that applies to whichever package you choose first.

Due to instant credit delivery, we cannot offer refunds on purchased credits. However, if an image generation or face swap fails, the credit is automatically refunded to your account.

$1 for 2 credits, $5 for 12 credits, $10 for 25 credits, or $25 for 75 credits. First purchase gets a 25% bonus.

Yes. All conversations are completely private to your account. We do not share, sell, or use your messages for any purpose other than powering your companion experience. We don't use your content for AI training.

No. Each character's memory of you is isolated from other users. Nobody else can see your conversations, relationship progress, or any data associated with your account.

For card payments, payment processing is handled entirely by Stripe — we never see your card details. For crypto payments, transactions are on-chain via USDT on Polygon, making them pseudonymous.

Elyvie allows creative freedom in conversations. Characters can discuss a wide range of topics naturally within their personality. All content is private between you and the character.

You can request account deletion by contacting us at jenny@elyvie.ai. We will delete all your data including conversations, memories, and account information.